At Faberin, we expect makers to provide a high level of customer service as this is one of their main commitments they accept when manufacturing with us. Manufacturers or makers are responsible for providing exceptional service to their customers and so are also responsible for establishing the conditions of shipping and return of products they market within our website. We are confident that the makers of our community will not ship a product without being 100% satisfied with the finished product according to the designer's specifications.
Terms of delivery
In relation to shipments, the makers who are part of our community agree to respect the deadlines for preparation and shipment that have been agreed with the buyer. The makers will clearly and transparently show their shipping conditions, committing themselves to comply with them. If there are no exceptional circumstances, they must ship the product quickly. Legal requirements regarding delivery times may vary by country and should be taken into account by makers.